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Define:
In our Customer Feedback and Nonconformance Centers, you can identify which of your products, processes, or transactions need improvement. Then, in our Project Center, you can set a scope and goals. Gate Reviews are easy with our Management Review Center.
Measure:
With our Analysis Center, you can look at your process measurements and gather efficiency data.
Analyze:
Our Online Analytical Processing feature allows you to group your data however you wish and chart it numerous ways including histograms and Pareto charts. For continuous improvement, the Analysis Center keeps up-to-date Control Charts inside each Metric document.
Improve:
The Design, Corrective Actions, and Document Centers let you track changes to your products, processes, or transactions, complete with reviews and approvals. Our Training Center lets you quickly determine whether your employees are up-to-speed on the new requirements.
Control:
Simply keep updated the Metrics you created in the Measure phase, and you will have a live dashboard of your processes to keep them in control and realize continuous improvement.
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